Officeboy2u.com.my

Returns Policy

You may return most new, unopened items sold by Officeboy2u.com.my within 30 days of delivery for a full refund.

Full Refunds or Replacements

  • Unopened and return within 30 days of delivery.
  • If you discover that the item is defective after the package is opened.
    • We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

    Partial Refunds

  • Unopened and return after 30 days of delivery. Usually we will refund 85% of the price sold and it is subject to change depends on each item.
  • Any item that has obvious signs of use.
  • Any item not returned in the condition it was received.
    • Return shipping costs will be charged.

    Items that are not returnable

    Officeboy2u.com.my does not accept returns of the following items:
  • Items that labelled "This item cannot be returned" on their product detail page.
  • Printer / Fax / Copier Cartridge that has obvious signs of use. Item can be returned for reparation. Reparation costs, return & resend shipping costs will be charged.
  • Items purchased from sellers other than Officeboy2u.com.my.

    • You should expect to receive your refund within four weeks after you have returned the goods to the return shipper. However, most of the time you will receive the refund in a shorter time period. This time period includes the transit time from the return shipper to us (5 to 10 business days), the time to process your goods returned once we receive it (3 to 5 business days), and the time to process the refund (2 - 3 business days). We'll notify you via e-mail about your request to refund once we've received and processed the returned item.

    If you need to return an item, please leave us a message. We will contact you to arrange the returns.